Privacy Policy
PLACEHOLDER — This page is a starting template only. Replace the bracketed sections below with your finalised policy, ideally reviewed by a solicitor or a UK GDPR-compliant policy generator, before the site goes live to the public.
Last updated: [date to be added]
Who we are
Velluvia Ltd (“Velluvia”, “we”, “us”) is the data controller for personal data collected through velluvia.co.uk.
- Company number: [to be added]
- Registered office: Ebbsfleet, Kent, United Kingdom
- ICO registration number: [to be added]
- Contact: hello@velluvia.co.uk
What we collect
- Contact details you submit via our enquiry form or chat (name, email, message)
- Order and billing details processed via Stripe at checkout
- Basic usage data (e.g. pages visited) if analytics are enabled
How we use it
- To respond to enquiries and process orders
- To fulfil and ship gifts you’ve purchased
- To improve the website and our service
Payment processing
Payments are handled entirely by Stripe. Velluvia does not store your card details on its own servers. See Stripe’s Privacy Policy for details on how they process payment data.
Your rights
Under UK GDPR you have the right to access, correct, or request deletion of your personal data. Contact hello@velluvia.co.uk to make a request.
Cookies
[Add details here once analytics/marketing cookies, if any, are finalised.]
Contact
Questions about this policy can be sent to hello@velluvia.co.uk.